TIPS FROM THE TECH


We do not recommend sewing over pins. You risk breaking a needle, which could fly in your face or cause a burr on the hook. If you have a broken needle, be sure to find and remove all broken pieces.

Change your needle and oil the hook every 3-4 sewing hours. Do not use a dull or damaged needle.

If your needle gets jammed in your fabric, disconnect the needle from the needle bar in order to remove the needle. Do not use the hand wheel to pry the needle out. It may cause your machine to go out of time or damage the hook of your machine.

Please do not use canned air to clean out the hook area of your machine. Lint flies up and may damage the computer boards.

Never use abrasives on the outer covers or touch screen. Any type of mild cleaning agent, such as 409, should be sprayed onto a cloth and then applied to clean covers. Never use acetone, mineral spirits or harsh chemicals.

When you bring your machine in for service, please include your all-purpose foot, foot control and electrical cord. At check-in, please list any problems that you may be having with your machine.

SURGE PROTECTORS ARE A MUST FOR ALL COMPUTER MACHINES! Recommended protection of at least 1000 joules.

BERNINA SEWING MACHINE SERVICING AND REPAIRS


Regular maintenance is necessary to keep your machine running smoothly for years to come. ESN’s service and repair comes with a 30 day warranty on any service preformed
*work not preformed / parts not originally replaced by us are not covered

BERNINA sewing machine Full Service Cleaning    $125

BERNINA 8 Series Full Service Cleaning    $150

BERNINA Serger Full Service Cleaning    $150

Please have the following items when you bring your BERNINA in for servicing or repair:

Sewing Machine
Power cord
Foot Control
#1 Foot or All-purpose foot
#3A foot (buttonhole foot)
Bobbin & bobbin case
Other accessories that you may be having issues with
Sewing samples of issues you may be having
Thread Stand (8-series owners only)